How to Return: 

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- Accessories and Sale Items are final sale and they cannot be returned.

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For exchange or credit in store your items should follow the following: 

• Item(s) were purchased from the Kalypso Online Boutique.

• Item(s) are unworn, in original condition and packaging

• Item(s) are within 30 days of purchase

• Item(s) are full price. (Sales items are final purchased)

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2. Fill the following format for exchange or credit in store. 

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3. Place the item you're returning with your complete form and the original invoice.

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4. Take your item to your local post office and send it to the address below: 

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Kalypso Shoes Boutique 

P.O. Box 7554 

Ponce, P.R. 00732

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We recommend sending your returns via Express or Registered post as we do not accept responsibility for lost items.

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5. Once we received your request, our online team will assess and process within 3 business days. Please note that you will see your credit in Kalypso account within 7 business days for your next purchase.